Topics:
What is Ringostat?
Ringostat is a phone calls management tool that offers a range of features to help automate and optimize sales and customer service processes. The main features and benefits of integrating Ringostat with Livespace include:
Call Tracking and Analysis: Ringostat records all phone calls, allowing you to analyze data such as call duration, number of calls, contact frequency with a particular client, etc. This gives you complete insight into the effectiveness of your phone-based activities.
Call Recording: system enables call recording, which is useful for monitoring customer service quality, training purposes, and verifying conversation details.
How to Connect Ringostat with Livespace?
If you have a Ringostat account, you can integrate it with Livespace to register phone calls in the CRM system.
The integration is configured on the Ringostat side. Contact Ringostat customer support to complete this process.
You will need to provide access credentials for the API of your Livespace instance. Keep in mind that these are sensitive details, so ensure they are shared securely.
To properly integrate both tools, you will need:
The name of your Livespace instance: xxx.livespace.io
Your API Key and API Secret
You can find your API Key and API Secret in Account Settings -> API.
See also:
Livespace integration with VOIP