In Livespace CRM, you can not only analyze the forecasted and actual values of products, but also review the costs and profit associated with a particular deal. To do this, you need to enable cost tracking in Livespace.
This article covers:
Enabling cost tracking in Livespace CRM
If you want to be able to enter cost information in Livespace:
As an administrator, go to Account settings.
From the menu on the left, select Deals.
In the General tab, enable the option Turn on cost addition deals.
Adding, editing, and deleting cost categories
To add, edit, or delete a cost category:
While logged in as an administrator, go to Account settings.
From the menu on the left, select Deals.
Go to the Costs tab.
You can delete existing cost categories by clicking the X icon, or edit them by selecting the notepad icon.
5. You can add a new cost category by clicking the Add category button.
6. Costs can also be grouped, just like products. To do this, click Add category Group.
7. Once the group is added, it will appear in the list along with the cost categories. To assign a cost category to a specific group, click the notepad icon next to the category and select the group in the new window.
Displaying costs on the deal profile
After enabling cost tracking, three tabs will be visible on the deal profile.
Products – products or services added to this deal.
Costs – with the option to divide them into forecasted and actual costs.
Profit – calculated as the difference between product values and costs (can be both forecasted and actual).
Adding costs to a deal
Adding costs to a deal works the same way as adding products:
On the deal profile, go to the Costs tab in the products, costs, and profit section, located on the right side under the deal status. Click an Add button.
2. In the new window, click the Add cost field to select a cost from the list or search for it. Click Add to save the cost to the deal profile.
3. The cost will appear in the Products, Costs, and Profit section on the right side of the profile.
Worth knowing:
Enabling costs will also display them in the Finance tab. You can learn more about how this tab works in the Finance section.