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Information from CRM on your mobile device and email client
Information from CRM on your mobile device and email client
Martyna Chmielewska avatar
Written by Martyna Chmielewska
Updated over a year ago

By using RSS feeds you can be informed what is new in your Livespace by any RSS reader – computer, mobile phone or tablet.

RSS feeds in Livespace

1. Notifications
Notification is a channel that displays all the activities about which Livespace informs you in the upper right corner. This information may be related to:

  • assigned tasks

  • performing the assigned task by another person

  • the necessity to refill the contact details for the new contact

  • adding a comment to the discussion in which you participate

  • “liking” your post

Every new Livespace event that is linked to you and appears in the upper right corner will be also sent to your e–mail address.

To find the RSS address:

  1. Go to Profile Settings

    profileset
  2. Open Notifications

    notif
  3. At the bottom of this tab you’ll find an RSS feed

rss

2. Tasks

RSS channel with Tasks are available in Calendar and tasks tab:

  1. Go to Profile Settings

    profileset
  2. Open Calendar and tasks tab

    calantasks
  3. Click on Download an RSS or iCal file

    downl
  4. You can save a link to all of your tasks in an RSS format

    gettasks
  5. Or click on Add new configuration in order to choose only some of the tasks

    types

How can I use RSS feeds?

Copy the RSS feed address (right click on a link to the RSS feed and select Copy link address) and then paste it into your RSS reader. This may be, for example:

  • MS Outlook application, Google Reader or any other RSS reader. In order to add RSS feed to Outlook, go to the Account settings tab and choose RSS sources. Then, choose New and paste the copied link to the RSS feed. From now all the information will appear in your Outlook.

  • Mobile devices – you can also view your tasks and notifications from Livespace on the mobile devices, using any RSS reader.

From that moment on you will have all the current information from Livespace CRM in your mobile RSS reader. Just remember not to share your RSS feed address to any third party – reading them does not require being logged in.

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