Messages synchronised with Livespace will be assigned to the appropriate contacts and deals.

From this article, you will learn how to integrate your Outlook/Microsoft Exchange mailbox.

If you do not have permission to manage your mailbox in Livespace, please contact your instance administrator.

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1. Log in to Livespace. In the upper right corner of the application, select the reel icon, then go to Profile Settings* > Email Accounts.
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Then click on Add Microsoft Account

2. After successful integration, the mailbox with the Outlook icon will be visible in the list.

The first message synchronization after connecting the mailbox can take up to 24 hours, while it usually takes tens of minutes.